Order Cancellation
How can I cancel an order?
You will be able to cancel your order directly from the confirmation email within 1 hour. Scroll down to find the “Changed your mind?” section. If more than 60 minutes have passed, write to contact@Kurvusa.com and we will help you find an alternative solution.
I accidentally cancelled my order, can I get it back?
If you cancelled your order on the site and still want to receive it, the best way to do so is to place a new order at checkout. Write to contact@Kurvusa.com if you have any questions — we are here to help you.
I cancelled my order, but I’m not sure it went through. Can you confirm it was cancelled?
If you cancelled your order using the link in the confirmation email, you will receive another email once the cancellation has been successfully processed. If you did not receive the cancellation confirmation email, let us know at contact@Kurvusa.com (and include your order number #GLO) and we will check for you!
I don’t see the option to cancel on my own! How can I cancel my order?
If you placed an order that includes a gift card, write to contact@Kurvusa.com as soon as possible (including the order number and the cancellation/modification request) and we will help you.
KURVUSA
KURVUSA Address:
USA: 304 S. Jones Blvd, Las Vegas, NV, 89107, United States
EUROPE: Verrijn Stuartlaan 28, 2288 EL Rijswijk, Netherlands
Email: contact@kurvusa.com
Phone:
USA: +1 (205) 961-4873
EUROPE: +31 20 308 1283